Ginox help center API
The API behind Ginox's help center, with articles, an AI support chat and tickets.
- Role
- Backend developer
- Client
- Ginox
- Period
- Nov 2025 to Sep 2026
- Status
- Live
- Stack
- TypeScript, Express, Prisma, PostgreSQL (pg_trgm), Qdrant, Vercel AI SDK, Gemini, Telegraf, Vitest
Ginox's help center has articles, support tickets and an AI chat that answers from a knowledge base and hands off to a person when it can't.
I wrote the TypeScript backend that runs it.